Privacy Policy

Last Updated: December 17, 2024

Welcome to Solstice Health (“Company,” “we,” “us,” or “our”). Solstice is an AI engine for life sciences marketing teams that accelerates the evaluation, creation, and distribution of personalized content. We create the guardrails to streamline compliance review processes. (“Services”). This Privacy Policy explains how we collect, use, share, and protect your Personal Data when you use or access our website and Services.

By using our website and Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Privacy Policy, please refrain from using our website or Services.

1. About Us

Solstice is an AI engine for life sciences marketing teams that accelerates the evaluation, creation, and distribution of personalized content. We create the guardrails to streamline compliance review processes.

2. Data Controller

For the purposes of data protection laws, Solstice Health acts as the “data controller” of your Personal Data, meaning we determine how and why your Personal Data is processed. If you have any questions regarding this role, please contact us at the details provided in the “Contact Us” section below.

3. Information We Collect

Personal Data: When you use our Services, we may collect information that relates to an identified or identifiable individual (“Personal Data”). Depending on how you interact with our Services, this may include:

  • Contact Information: Such as your name, job title, email address, phone number, and employer details when you sign up for an account or subscribe to our updates.

  • Account Credentials: Such as usernames, passwords, or other login details that allow you to access certain features of the Services.

  • Usage Data: Such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

  • Communications: Records of any inquiries, requests, or feedback you submit to us, including messages via email or chat features on our site.

Non-Identifying Data: We may also collect aggregated or anonymized data that does not directly identify you. This may include statistical information about how users interact with the Services, which we use to improve our offerings.

4. How We Use Your Personal Data

We use your Personal Data for various legitimate business purposes, including:

  • Service Delivery: To provide, maintain, and improve the functionality of our AI compliance evaluation platform.

  • Account Management: To create and manage your user account, facilitate logins, and provide customer support.

  • Compliance Assistance: To analyze the marketing materials you submit and provide compliance-related insights or recommendations.

  • Communications: To respond to your inquiries, send service-related notifications, and keep you informed about updates, features, or events that may be of interest.

  • Analytics and Improvements: To monitor usage patterns, troubleshoot issues, and enhance user experience by refining our Services and website performance.

  • Legal and Regulatory Requirements: To meet our legal obligations, resolve disputes, enforce our agreements, and ensure compliance with applicable laws.

5. Legal Bases for Processing (For EEA/UK Individuals)

If you are located in the European Economic Area (EEA) or the United Kingdom, we will process your Personal Data only where we have a lawful basis, including:

  • Consent: Where you have provided consent (e.g., for marketing communications).

  • Contract: Where processing is necessary for us to perform a contract with you.

  • Legal Obligations: Where we must comply with legal or regulatory requirements.

  • Legitimate Interests: Where processing is necessary to pursue our legitimate interests (such as improving the Services), and your interests or fundamental rights do not override those interests.

6. Sharing Your Personal Data

We may share your Personal Data in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating the Services, such as hosting providers, analytics services, and customer support tools. These entities will process your Personal Data only as instructed by us and are bound by confidentiality obligations.

  • Legal Compliance: If required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

  • Business Transactions: In connection with a merger, acquisition, reorganization, sale of assets, or similar corporate transaction, your Personal Data may be transferred as part of that process.

With Your Consent: Whenever you have expressly agreed to share your information with third parties.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your user experience and improve the performance of our website. These technologies help us understand your usage patterns, personalize content, and provide targeted features. You can manage your cookie preferences through your browser settings. For more information about how we use cookies, please refer to our Cookie Policy.

8. Data Security

We take reasonable administrative, technical, and organizational measures to safeguard your Personal Data against unauthorized access, loss, theft, or misuse. Although we strive to protect your data, no method of transmission or storage is entirely secure, and we cannot guarantee its absolute security.

9. Data Retention

We will retain your Personal Data for as long as it is reasonably necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory obligations. We may also retain anonymized or aggregated data indefinitely for research and statistical analysis.

10. International Data Transfers

Your Personal Data may be transferred to and stored in countries outside of your country of residence, including the United States. We will take measures to ensure that any such transfers comply with applicable data protection laws and maintain appropriate safeguards to protect your data, such as Standard Contractual Clauses approved by the European Commission.

11. Children’s Privacy

Our Services are not directed toward children under the age of [16/13—depending on applicable law], and we do not knowingly collect Personal Data from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete that data promptly.

12. Third-Party Links and Integrations

Our website may contain links to third-party websites or integrate third-party services. We do not control these external websites or services and are not responsible for their content, privacy practices, or use of your Personal Data. We encourage you to review the privacy policies of any third-party sites you visit.

13. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your Personal Data, including the right to:

  • Access the Personal Data we hold about you.

  • Request correction, deletion, or portability of your Personal Data.

  • Object to or request restriction of certain processing.

  • Withdraw any consent you have given us.

  • Lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise your rights, please contact us using the information in the “Contact Us” section. We will consider all requests and respond in accordance with applicable law.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material updates, we will post the revised Privacy Policy on our website and update the “Last Updated” date. Your continued use of our Services after any such changes indicates your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

Solstice Health, Inc.
234 Fifth Ave FL 3 New York, NY 10001
267-324-1762
info@solsticehealth.co

By using our website and Services, you acknowledge that you have read and understood this Privacy Policy.